Our products are designed with reliability in mind, requiring little or no maintenance. However, should you face a problem, we are on hand to fix the problem.

Service

Call us on our 24/7 emergency support hotline to talk to customer support – 248-306-8011. You can also get in touch with us by email at service@universalloadbanks.com or by clicking on the link below and filling the form:

Contact ULB Service

About ULB Service and Support

ULB prides itself on providing consistent support for our customers. When you contact us, here is what you can expect:

Extensive Parts Inventory

ULB maintains a large selection of spare parts in our Wixom MI facility to support your service requests.

Customer Service

Our Service Department will work with you to handle any emergency service or parts needs.

Technical Capabilities

You’ll work with one of our Field Service Engineers who have multiple years of industry and service experience. Together with our Service Department we strive to ensure your request is satisfactorily fulfilled.

Service Contracts

ULB offers a variety of preventive service contracts to ensure that your load bank continues to perform properly. Please contact us for further details.